
【#Tech24H】During the JD 618 Grand Promotion, JD MALL has welcomed a special group of "new employees": multiple smart robots have officially joined the stores, providing operational support across roles such as greeting and wayfinding, guided tours, intelligent shopping assistance, shelf restocking, and store monitoring. The robotic interns at JD MALL have already achieved refined task allocation, helping to improve store service and operational efficiency. According to JD, these robots operate across multiple core offline retail scenarios, including front-end customer service and back-end inventory management, using embodied AI technology to further upgrade JD's offline shopping and operational models. In addition, JD has begun offering robotic solutions for online purchase with one-stop deployment, and has officially announced that it is recruiting top global robot solution providers to join its platform, further lowering the barrier to robotic adoption and bringing robotics into more households. [ By Zhang Liyan ]
