
【#Tech24H】Recently, Taobao Flash Shopping upgraded the AI Agent portal on its merchant side, the AI Shop Assistant, and officially launched voice search capabilities. This is the first merchant AI Agent service in the industry that can directly trigger execution windows and complete complex closed-loop operations. With a simple voice query, the AI Shop Assistant helps restaurant owners efficiently handle tasks such as order inquiries, product management, and blocking malicious customers. According to reports, this AI voice search feature is powered by deep integration of Alibaba’s Bailian large model’s streaming voice recognition capabilities, the Qianwen large model’s semantic understanding, and a full-link closed loop of on-device wake-up and intent parsing. The goal is to provide merchants with a more natural and efficient way to access information, helping them reduce costs and increase efficiency in daily operations.
